Return and refund
Customer must notify New Magway Ltd. within 5 business days of order acceptance to notify any defects discovered in the ordered product failing which customer is deemed satisfied with the product. Where replacement is appropriate, customer must first return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
Shipping charges: The customer will have to pay for shipping back the product to New Magway Ltd.
Refund Based on: Based on the product received. Amount of product received at New Magway Ltd. in sellable condition.
Restocking fees: If the product is not open and in sellable condition: 15%
Credit: Credit will be issued only after reception of goods and verification of the amount return.